The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
We do not store credit card details nor do we share customer details with any 3rd parties.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
v.1.0 Jan 2015 Edited & customised by: Whites of London Limited; PO Box 89; Beaconsfield; Bucks HP9 2ZJ; tel: 0800 915 9445
This Web site is operated by Whites of London. All inquiries may be directed to:
Whites of London
PO Box 89
Bucks HP9 2ZJ
Your use of this web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the whitesoflondon.com web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the whitesoflondon.com web site.
These Terms and Conditions May Change Without Prior Notice
Whites of London reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the whitesoflondon.com web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this web site.
All of the contents you see on this web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Whites of London, one of its affiliates or by third parties who have licensed their materials to Whites of London. The contents of the whitesoflondon.com web site, and the site as a whole, are intended solely for personal, non commercial use by the users of our site. You may download, print and store selected portions of the contents, provided you (1) only use these copies of the contents for your own personal, non-commercial use, (2) do not copy or post the contents on any network computer or broadcast the contents in any media, and (3) do not modify or alter the contents in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Whites of London reserves complete title and full intellectual property rights on any content you download from this web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the web site contents without first obtaining written permission from Whites of London.
We welcome your comments regarding the whitesoflondon.com web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to whitesoflondon.com shall be and remain the exclusive property of Whites of London. Your submission of any such Comments shall constitute an assignment to Whites of London of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Whites of London will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Colours and Specifications
While every care has been taken to ensure that the descriptions, specifications, colours and prices of all our products are correct at the time of updating them on the web site, however due to limitations in the scanning and photography process, a slight colour variation may occur in the actual goods. As the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Delivery of your order
Stock permitting, we aim to despatch your order paid by credit card within 24 hours to be with you in 5 working days. For orders paid by cheque, we would require 4 working days for bank clearance and would then despatch the products in the same way.
In the event an item is out of stock, we would inform you and provide an estimate delivery time. We will charge your Credit / Debit Card only when your goods are ready for despatch.
Goods to overseas, EU and some areas of Scotland and Northern Ireland may take up to 14 working days to reach. Custom duty and local tax, if any, will be borne by the customer.All offers are subject to availability. We reserve the right to refuse an order.All orders need to be signed for at the time of delivery. There maybe an extra charge if we need to attempt delivery more than once. Delivery dates are estimated only and we cannot be liable for delays in the delivery of goods to you.
Disclaimer of Warranties and Limitation of Liability
You agree to defend, indemnify and hold Whites of London harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
To the maximum extend permitted by applicable law and part form the rights given to you in these terms and conditions, we exclude all and any liability to you of what ever nature and howsoever cause and for any losses suffered by you (whether such losses are direct, indirect, consequential or otherwise) and our liability to you will not exceed the amount paid to you in relation to the goods from which the liability arose.
We will not be liable to you for any variation or cancellation to the delivery of the goods to you due to events which are beyond our reasonable control.
Law, Courts and Language
These Terms, use of our websites and the supply of products and services by us are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation to these Terms, use of our websites or in relation to the supply of any products or services by us the English courts will have jurisdiction over the dispute. These Terms and this website are provided in the English language only. Your statutory rights are not affected by any of these standard terms. If you have any questions relating to these Terms, please e-mail us direct at:firstname.lastname@example.org
No contract exists between you the customer and Whites of London for the sale of any goods until Whites of London has received and accepted your order and Whites of London has received payment in full (in cleared funds). Once Whites of London does so, there is a binding legal contract between us.
Whites of London Limited Registered in England. Registration no. 4485587. Registered Office: 45 Ledborough Lane, Beaconsfield, Buckinghamshire HP9 2DB. VAT No. 798 1812 80